Rules that tell us what uses and interpretations of a message are appropriate in a given context are:
The statement “Claudia is a beautiful person” is an example of which characteristic of language?
The fact that love means many things, ranging from “Eros” (romantic love) to agape (selfless love), suggests which quality of language?
Saying “You look nice” instead of “That shade of blue looks good on you” is an example of:
Communication researchers call the process of adapting one's speech style to match that of others with whom the communicator wants to identify
Nonverbal communication is best defined as what?
Which type of nonverbal communication is considered the most noticeable?
Nonverbal messages are best at communicating what?
Liars tend to have more _____________ than truth–tellers.
“Um,” “er,” and “uh” are referred to as what?
Research on listening reveals that people remember about how much of what they hear immediately after hearing it?
Researcher Ellen Langer uses what terms to describe the way that we listen?
“Are you busy Sunday evening?” is an example of a question that does what?
What is the difference between an empathizing response and a supporting response?
Silent listening is defined as what?
An increased heartbeat, a rise in blood pressure, and an increase in adrenaline secretions are all part of which emotional component?
Research on emotions in the workplace indicate that expressing emotions at work is:
Recognizing what is an important step in minimizing debilitative emotions?
One of the important guidelines for expressing emotions is the ability to recognize what?
Feeling apologetic when you are not at fault is a symptom of which fallacy?
Members of what kind of cultures are more likely to discourage expression of negative emotions?
The experience of fright, joy, or anger comes primarily from what?
Restating in your own words what you thought a speaker has told you is known as what?
Teaching kids to “go potty” instead of “urinating in the toilet bowl” is an example of what?
Using emphasis and tone of voice to change a statement's meaning to the opposite is called what
Pragmatic rules
Static evaluation
Ambiguity
Abstraction.
Convergence
Messages expressed by nonlinguistic means
Face and eyes
Feelings.
Pauses
Disfluencies.
Half
Mindful & Mindless
Carries a hidden agenda
A supporting response is less reflective and more directive.
Listening attentively with nonverbal responses.
Physiological changes
Inappropriate
Your activating events
The difference between feeling and acting.
Approval
Collectivist
The label we give these experiences.
Paraphrasing
A euphemism
Sarcasm
